Biopsychosocial client-centric communication - the new consultation paradigm

As with everything that has changed since the pandemic, consumers have had more time to conduct their own research and have become more opinionated about the value of services they pursue.

Studies in biopsychosocial communication now reveal how consumer behaviour is changing and the importance of engaging in a more comprehensive manner with our client during the consultation process to secure their trust and a respect in our professional recommendations.  This lecture will help you update your consultation processes in line with the latest research.

You will learn:

• Why the old style of consultation no longer works.
• The three paradigms of the Biopsychosocial model of client communication.
• The impact on securing better engagement with your clients.
• Barriers that you will overcome.