Since the pandemic the way we do business has radically and permanently changed – at least for those who are insightful, embrace new opportunities and implement the necessary changes to ensure on-going business growth. We are delighted to introduce to you a dynamic panel of entrepreneurs and successful business owners who will share with you their experiences on what is driving business growth since the pandemic.
In this session you will learn:
- What are the key drivers of changes with consumer behaviour and expectations
- The new approach to client acquisition and loyalty that will improve your sales figures
- The smarter way for money management in the new era
- Strategies for minimising risk, while enhancing business growth
PANEL: The contributors of this expert panel come from diverse disciplines, but with a strong knowledge of the current challenges experienced by salons and clinics. In this insightful discussion they will share valuable information on the most successful strategies since the pandemic that are supporting business growth, while identifying ways of minimising risk, gleaned from their unique area of expertise.
About Darlene Ogara
Born in Scotland, Darlene has always had a passion for all things beauty. She went on to gain international qualifications in Hairdressing and Advanced Diplomas in Beauty, Electrology and Business. Her extensive experience includes a position she held as beauty therapists with the Steiner Maritime division on board the luxury cruise liner QE2, which she enjoyed for over two years. Her love of travel landed her in Australia in 1992 and she has remained here ever since. In recent years she moved to a government accredited training academy to support the expanding medi-aesthetics and laser industry. Her next chapter is Operations Manager for Light Years Skin Studio where she works with an amazing team of skilled and passionate skin professionals helping them achieve exceptional treatment results that is contributing to the ever-growing reputation and business development of Light Year’s Skin Studio.
About Lisa Conway
Lisa Conway is the Founder of The ZING Project, an industry-leading Salon Coaching business based in Australia, with clients through Australia, New Zealand and the US.
Lisa has written three books (with a 4th in the pipeline) and is an avid self-confessed health and fitness junkie. Lisa speaks, coaches and writes the same way she approaches life – unfiltered and straight from the heart with passion, humour and a true belief that people hold the secrets to success within themselves.
With 10 years of establishing and building ZING behind her, she now heads a team of industry-specific business coaches who know the business inside-out. The ZING Project only works with those within the hair and beauty industry.
We believe that if you are to understand the challenges that salon and clinic owners face today, you must have experienced business ownership firsthand. You need to have walked a mile in their shoes to truly understand and sympathise with where they are coming from and where they have been, to better assist them to get to where they want to be. Business owners everywhere are delighted that finally, someone speaks their language.
From speaking engagements to writing books, and 30+ years as a hairdresser and salon owner, Lisa has done the work and her no fluff, no BS approach is like a breath of fresh air. People stand up and take notice, they resonate and for the first time, they feel heard and understood. Lisa’s passion is clear from the moment she takes the stage.
Lisa challenges people to step up and take control. Owning a business and having a life is possible for everyone and Lisa will show you that everyone can succeed if they are willing to do the work.
About Andrew Lim
Andrew Lim brings over 20 years of finance experience to his role of Director of Third-Party Distribution at Valiant Finance. With hands-on experience building commercial partnerships in the mortgage, wholesale lending and business finance sectors, Andrew is highly successful in helping business access funding to support their business growth, while minimising their financial risks. His focus has always been to build a team of passionate and talented people that work to high standards towards a common goal. At Valiant he leads a team that is transforming the business lending market by delivering simple digital solutions, to provide clients and referrers the tools they need to focus on growing their businesses.